This Privacy Policy explains how Frame & Focus processes personal data in connection with its website, inquiries, bookings, studio production, proofing, and file delivery services.
We may process contact details, inquiry content, project specifications, product counts, reference materials, shot lists, booking and payment records, delivery preferences, proofing feedback, and technical data such as device or browser information. Where needed for studio work, we also process information shared in product intake, sample setup review, and private gallery access.
We receive personal data from website forms, email messages, planning calls, booking communications, product delivery arrangements, proof gallery interactions, and file delivery steps. We may also generate limited technical data through website operation and security logs.
Essential cookies support core site functions such as form handling and session security. Preference cookies remember selected settings. Analytics or similar cookies, if used, help us understand general site use and improve performance. Non-essential cookies are used only where permitted.
You may block or delete cookies in your browser, but some site functions may not work as intended. Where consent is required for non-essential cookies, you may withdraw it through the available preference mechanism or by changing your browser settings.
Subject to applicable law, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also raise concerns about how your data is handled. We may need to verify your identity before acting on a request.
To exercise your rights, send a clear request describing the data or processing concerned. We may ask for information needed to confirm your identity and to locate the relevant records. If a request cannot be fully granted, we will explain the reason where required by law.
We keep personal data only for as long as it is needed for the relevant project, communication, accounting, legal, or security purpose. After that, data is deleted, anonymized, or archived where retention is required by law or justified by a legitimate business need.
We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The current version applies from the date it is published on the website.
Use the contact details below for privacy questions and rights requests.
We use personal data to respond to inquiries, assess project scope, prepare quotes, arrange product intake, manage bookings, review reference and shot lists, coordinate sample setup approval, carry out photography production, provide proof galleries, deliver edited files, process payments, maintain records, secure our systems, and meet legal or accounting obligations.
We may share personal data with trusted service providers that support website hosting, communication handling, file storage, payment processing, or similar operational tasks. These parties may process data only under instructions and for the limited purposes we define.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, establish or defend legal claims, or protect our rights and the security of our systems and services.
Where the GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or legitimate interests, depending on the context. We limit processing to what is necessary for the relevant purpose and apply appropriate safeguards.
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection. If processing is based on consent, you may withdraw consent for future processing. Some requests may be limited by legal retention duties or other lawful grounds.
